I would have given it 4 stars for the cleanliness and most of the staff, but due to the front desk not being honest and the hotel playing music at all hours outside our room, I couldn't. If they had come in to clean why didn't they pick that up? On one of the days the housekeeping had come in despite the sign on the door, and the sign itself was just laying on the floor of our room.
They have yet return my voice message.ĭuring our stay, we kept the DO NOT DISTURB sign on the door every day and did the cleaning ourselves, as we were not in the room midday. Conveniently for them, they did not answer during business hours. I've since called, and was redirected to the billing department. My wife checked out and didn't catch the mistake.
It wasn't until we checked out that we realized that they had charged us that early check in fee for EVERY day we were there, when it was clearly stated it was for only one day. We got into town with 2 kids in the car, and requested an early check in for the first day. We were originally quoted a much lower price than we got, they did not honor the booking discount we were given. We stayed for 6 nights in the Sliver Legacy.
